Coaching & Counseling – Performance Management
Credit Total: 1 Credits: General: 1 Course Type: Webcast Faculty: Michael J. Mirarchi Duration: 1 Hour Course Level: Intermediate SKU: 470450 Categories: Employee & Labor Relations, Human Resource Development, Leadership & Navigation
The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.