Quit Hitting Snooze™ on Tough Conversations: The Power of Intent

Description

Most workplace problems are not operational. They are conversational.

HR business partners often step in after leaders delay or avoid key conversations. What should have been a straightforward discussion turns into frustration and mistrust. HR is left to manage the fallout, not because the situation is unsolvable, but because leaders missed the moment to address it.

This fast-paced, skill-focused session introduces HR professionals to one of the most overlooked leadership skills in tough conversations: establishing clear intent.

We will briefly name the common conversation traps that cause leaders to hit snooze, but the heart of the session is skill-based. Participants will learn how to set intent in a way that reduces defensiveness, increases clarity, and shifts the tone of difficult conversations before they even begin. HR professionals leave with a simple, teachable skill they can immediately coach leaders to use so problems stop escalating in the first place.