KPI Micro-Credential Program

Description

Choosing the right KPIs, setting targets to make them move in the right direction and designing incentives that work can be a daunting and complex task. 

This package includes three structured logical tools to help you do this. 

The first course is a one-hour introduction to discover the best KPIs for your organization – the ROKS method. In this session Bernie Smith walks you through the first five steps of this powerful approach, using real-world stories to bring each step to life.

For smaller or less complex organizations there is the comprehensive KPI Bootcamp. The KPI Bootcamp is an accelerated KPI design and implementation system which includes over 400 commonly used KPIs with full definitions and worked examples. Not only does it help you choose your KPIs, it includes an Excel toolkit (no subscriptions or licenses involved) to help you get up and running with your new reports and dashboards as quickly as possible.  

Performance measures on their own do not deliver performance improvement. The third course takes a deep-dive into how to set robust, game-proofed targets and incentives that really deliver. 

All three courses include a rich selection of well-designed tools and templates to help you achieve your performance measurement, target and incentive design goals.