Maintaining A Harmonious Working Environment

Description

A harmonious working environment is one in which people feel safe, seen, heard, and respected.  Critical to maintaining it are that employees have high self-esteem, are treated with respect, and work in a safe, non-violent setting.  This course provides practical knowledge and scripts on how to take appropriate action and deal effectively with discriminatory comments, sexual harassment, and threats and acts of violence,such that personal and employer liability is avoided.