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Navigating Difficult Conversations with Clients


Credit Total: 1 Credits: General: 1 Course Type: Webcast Faculty: Jill Schiefelbein Duration: 1 Hour Course Level: All Levels SKU: 466013 Categories: ,


When you're working with clients, it's not always smooth sailing (though we wish it was). Often we need to have difficult conversations. Whether it's to overcome objections, negotiate a new contract, or manage a conflict, these conversations can be navigated successfully with the right tools. This workshop gives you those tools and an understanding how how the human mind works when it comes to processing communication in difficult situations.

Additional information


1 Hour

Course Level

All Levels



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